Tokyo 2020 Volunteers

More than 110,000 volunteer roles in total are expected as part of the Olympic and Paralympic Games Tokyo 2020. This number includes 80,000 roles for Games Volunteers, 30,000 roles for City Volunteers recruited by the Tokyo Metropolitan Government, and a number of volunteer opportunities through other local municipalities hosting competitions during the Games. The Tokyo Organising Committee of the Olympic and Paralympic Games (Tokyo 2020) will be accepting applications for Games volunteers.

City Volunteers will be recruited by the Tokyo Metropolitan Government and other local municipalities hosting the competitions separately.

Summary of the Games Volunteer Application Guidelines

Games volunteers will be directly involved in assisting Games’ operations before, during and after the Tokyo 2020 Games, and will be expected to play an active role in helping to create a positive and exciting atmosphere, thus contributing to the overall success of the Games.

It is essential that we involve a diverse range of people working towards the realisation of a successful Games, regardless of age, gender, nationality or the presence or absence of an impairment.

Games volunteers will be the public face of the Tokyo 2020 Games and will play an indispensable role in the success of the Olympic and Paralympic Games. Tokyo 2020 requires potential volunteers who are passionate about contributing to the success of the Games. You must enjoy working together as part of a team with others involved in the Games, be keen to gain a once-in-a-lifetime experience of being part of the operations of the world’s greatest sporting event, and be eager to play a key role in creating a positive and exciting Games atmosphere.

Details of the Summary of the Games Volunteer Application Guidelines (which was published on 28 March 2018) are shown below. The actual guidelines will be published at the end of July 2018.

Number of Games Volunteer Opportunities

80,000

Eligible Applicants

  • Born prior to 1 April 2002
  • Able to participate in all training sessions designated by Tokyo 2020
  • Japanese national or person with valid visa permitting residence in Japan during the volunteer period (temporary visitors included)
  • Able to serve at least ten days before, during or after the Games
  • Enthusiastic, committed, and genuinely desire to contribute to the success of the Tokyo 2020 Games
  • Able to work with a diverse team and treat team members with respect

Recruitment Period

Period 1: Mid-September through early December 2018
Period 2: A second round of recruitment may be held for volunteers performing certain roles (2019)

Method

Applications will be submitted online.
The detailed application is currently being prepared and will be made available on the Tokyo 2020 website.
The volunteer website and application will be accessible as per Tokyo 2020 Accessibility Guidelines.

Applicant Categories

Individuals only

Schedule

Date Description
Late Jul. 2018 Publication of Recruitment Guidelines
Mid-Sep. to early Dec. 2018 Applications accepted
Jan. to around Jul. 2019 Notification of interviews and briefings
From Feb. 2019 Interviews and briefings
From Oct. 2019 General training
From Mar. 2020 Assignment of roles and notification of venues (jobs)
From Apr. 2020 Role-specific and leadership training
From May 2020 Uniform distribution
From Jun. 2020 Venue-specific training

Notifications will be sent as Tokyo2020 screens applications.

Interviews and Briefings: Once per person

The interview and briefing location can be selected at the time of application. After receiving an interview/briefing notification, the desired date can be selected from the following:

Location1 Dates (Planned) Comments
In Tokyo Feb.-May 2019 5 days per week
Outside Tokyo2 Apr.-Jul. 2019 2 days per region
Overseas Planned for 2019 Via video call conference

Generic Training: Once per person

The location can be selected at the time of application. The date can be selected from the following after receiving a notification of training.

Location1 Dates (Planned) Comments
In Tokyo Oct. 2019 to Feb. 2020 5 days per week
Outside Tokyo3 Nov. 2019 to Jan. 2020 2 days per region
In Tokyo(Overseas) From Jun. 2020 Details pending

1 Actual locations will be notified separately.
2 Hokkaido, Miyagi, Fukushima, Ibaraki, Shizuoka, Aichi, Osaka, Fukuoka (possibly others)
3 Actual locations pending

Fields of Activity and Target Numbers

Numbers are estimates as of March 2018 and may change according to ongoing planning.
The expected roles will be among of those described below.
Up to three preferences for fields may be selected, but fulfilment of requests is not guaranteed.

Field Key Roles / Description
Any Participation as a Games Volunteer for any role or activity
Guidance
  • Guiding spectators and other participants at venues and other facilities, checking tickets and supporting security checks.
  • Guiding Games participants at airports and hotels.

Target No. 16,000 to 25,000

Events Supporting competition operation at the competition venues and training venues.
Target No. 15,000 to 17,000
Mobility Support(driving, etc.) Driving vehicles to transport Games participants between venues comfortably and safely.
Target No. 10,000 to 14,000
Personal Support
  • Welcoming overseas dignitaries to ensure they have a pleasant stay in Japan.
  • Welcoming overseas dignitaries at airports and venues, etc.
  • Providing athletes with foreign-language support before and during their residence at the Olympic and Paralympic Village to enable them to prepare for competitions.
  • Providing foreign-language support when athletes have media interviews after competitions.

Target No. 8,000 to 12,000

Operational Support
  • Providing operational and vehicle-transportation support at competition venues and the Olympic and Paralympic Village.
  • Distributing uniforms (to volunteers, etc.) at the uniform-distribution facility.
  • Issuing IDs to Games participants based on pre-registered information at uniform-distribution facilities, venues, airports, etc.
  • Registering staff members at check-in points at the start of each day.
  • Administering the distribution of equipment to teams, media and other Games participants arriving from overseas at the Olympic and Paralympic Village and at media centres.

Target No. 8,000 to 10,000

Healthcare
  • Acting as a first responder in the event a spectator or suffers a medical emergency.
  • Providing transportation for medical personnel when an athlete is injured.
  • Supporting tests administered by doping officials to athletes.

Target No. 4,000 to 6,000

Technology
  • Supporting the distribution, collection, etc., of technology and communications equipment.
  • Entering data and displaying event results at competition venues.

Target No. 2,000 to 4,000

Media
  • Providing support to help Japanese and international media cover events.
  • Supporting management of reporters and photographers and supporting press conference operations.
  • Supporting photographic and video recording of the Tokyo 2020 Games and issuing the Olympic and Paralympic Village newspaper.

Target No. 2,000 to 4,000

Ceremonies Guiding athletes and other Games participants at awards ceremonies and supporting the management of medals and mementos.
Target No. 1,000 to 2,000

Duration of Activities

About 8 hours per day during pre-Games preparations and the Olympic and Paralympic Games.
Actual shift lengths depend on event schedules, activities, activity sites, etc.
Pre-Games preparations are expected to begin in April 2020.
Shift lengths may be extended after the Games for certain activities and activity sites.
Volunteers are expected to serve at least 10 days (not necessarily consecutively), or at least 20 days if volunteering for both the Olympic and Paralympic Games.

Items to be provided

  • Uniform
  • Food and beverages
  • Insurance specific to the volunteer activity

Volunteers must cover the cost of travel to Tokyo (or other host cities).
Volunteers must secure their own accommodation and cover any associated costs.

Registration and Cancellation

All those recruited will be registered as Tokyo 2020 Games Volunteers candidates.
Registration may be cancelled if a volunteer becomes unable to participate in training, engages in any action that harms the image of Tokyo 2020, hinders teamwork, disturbs Games participants or spectators, or for other violations of the workforce code of conduct.

Volunteer Strategy for the Olympic and Paralympic Games Tokyo 2020

The Tokyo 2020 Organising Committee and the Tokyo Metropolitan Government have put together a collection of basic concepts which will guide the recruitment and training of volunteers for the Tokyo 2020 Games. You can access it via the following link: