Mission

Design and Architecture

• Participate in the design and architecture of network infrastructures (LAN, WAN, WLAN, VPN).
• Contribute to the planning of scalable, secure, and redundant network topologies.
• Deployment and Configuration
• Install, configure, and maintain network devices (routers, switches, firewalls, load balancers).
• Implement routing protocols (OSPF, BGP, EIGRP) and Layer 2 technologies (VLANs, STP, EtherChannel).

Network Security

• Configure and manage firewalls (Cisco ASA, Fortinet, Palo Alto, etc.).
• Apply security best practices, including access controls (ACLs), VPNs, and segmentation.
• Monitoring and Optimization
• Monitor network performance using tools like SolarWinds, PRTG, or Wireshark.
• Identify and resolve bottlenecks, latency issues, and packet loss.

Troubleshooting and Support

• Diagnose and resolve network incidents, escalated tickets, and connectivity issues.
• Provide L2/L3 support for users and other IT teams.
• Documentation and Reporting
• Maintain detailed documentation of configurations, topologies, and change logs.
• Create network diagrams and provide regular status reports.

Business Continuity

• Participate in disaster recovery planning and network failover testing.
• Support high availability configurations and redundancy setups.

Collaboration

• Work closely with system admins, cloud engineers, and cybersecurity teams.
• Participate in cross-functional projects (e.g., data center migration, network upgrade).

Audit and Compliance

• Assist in network audits and implement recommendations to meet compliance standards (ISO 27001, PCI-DSS, etc.).
• Automation (optional but growing)
• Support network automation efforts using tools like Ansible, Python, or NetBox

Profile

• Engineering degree, Bachelor’s, Master’s, or Higher Technician Diploma
• Minimum of 2 years of relevant professional experience

Key Skills:

• LAN/WAN Design and Implementation
• Routing Protocols (OSPF, BGP, EIGRP)
• Switching Technologies (VLAN, STP, VTP, EtherChannel)
• Network Security (ACLs, IPS/IDS, Firewalls – Cisco ASA, Fortinet, Palo Alto)
• VPN Technologies (IPSec, SSL VPN, Site-to-Site, Remote Access)
• Network Monitoring and Troubleshooting
• Wireless Networking (Cisco WLC, Aruba, Ubiquiti)
• IPv4/IPv6 Addressing and Subnetting
• Documentation (Network Diagrams, Configurations, SOPs)

Certifications (recommended):

• Cisco CCNA / CCNP
• CompTIA Network+
• Fortinet NSE 4 or above
• ITIL Foundation (optional but helpful)