Social Media Coordinator

Duties

The Social Media Coordinator works under the direct supervision of the Strategic Content Coordination Specialist (SCCS), and has no supervisory responsibilities. Is responsible for building and maintaining Mission flagship digital properties (social media, website content); for developing a year-long editorial calendar designed to promote Mission priorities with on-line communities;  researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives.  Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools.  Provides guidance to PD Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.    

Qualifications and Evaluations

Requirements:

EXPERIENCE: 

A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required.  Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job.  Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.

JOB KNOWLEDGE: 

Detailed knowledge of U.S. foreign policy objectives and American interests in Tunisia is required.  Good understanding of U.S. historical, political, economic, and cultural forces that shape U.S. foreign policy is required.  Must have comprehensive knowledge of the attitudes and communication preferences of target audience groups.  Must understand the regional, demographic, ethnic, socio-economic, cultural and linguistic factors and the influence of religious, cultural, and educational institutions in shaping host country opinions and preferences.  Must have strong online communications and analysis skills to identify and exploit engagement opportunities. Detailed knowledge of Mission structure and operations to facilitate collaborative work among a variety of agencies, protocol levels, teams, and constituent posts.  Must understand management of digital properties and online communities, including marketing and/or advocacy campaigns.   Knowledge of trends in regional and international communications patterns and how they affect host country communications landscape is required.

Must have detailed knowledge of all sources of USG strategic content — DOS guidance, functional and regional bureau digital materials, Mission multimedia content (e.g., ambassadorial and other speeches; public events) — and sources of reliable third party content related to foreign policy goals.  Detailed knowledge of legal regulations and procedural guidelines affecting content uses.  Comprehensive knowledge of the PD mission and its role in the host-country mission.  Comprehensive knowledge of both traditional and online engagement tools and programs used to convey policy in the public sphere, as well as knowledge of the related regulations, policies, procedures, and resource streams associated with each are all required.  

Education Requirements:

Mandatory: University degree in mass communications, business, marketing or local equivalent is required.

Evaluations:

LANGUAGE:  Mandatory: Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Arabic is required,  AND Level 4 (Fluent) Speaking/Reading/Writing French is required.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance. 

To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:

In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Tunis, Tunisia.