Community Manager

UBIAI is a new growing technology startup that provides NLP tools to automate text analytics through data annotation, model training and deployment.

UBIAI’s mission is to transform unstructured data into intelligence using AI. Our training data solution allow companies to quickly build NLP models and quickly iterate to achieve high performance models ready for deployment.

Our current customers range from healthcare, insurance, finance, education and beyond.

Responsibilities:

• Engage with people in online communities such as Twitter, LinkedIn, Reddit, Facebook and other social media platforms
• Manage the Local forums; replying, triaging, organizing topics, moderation
• Work on extracting data from social media competitors, join all relevant groups, identify the right hashtags
• Join LinkedIn groups to start identifying potential clients
• Write blog posts about upcoming events, news and other high-level topics
• Write help documentation and create presentations/screen recordings for UBIAI products
• Create and distribute content and community materials to deliver high quality content
• Provide event support, including scheduling, planning, organizing and hosting
• Register to events, forums, newsletters forms in order to monitor the market
• List all blogs with an affinity with UBIAI products and create a ‘package’ for guest blogging

Requirements:

• 2+ years of experience in Community Management.
• Knowledge of social media good practices in terms of formats and tone of voice
• Excellent written and verbal skills in English
• Ability to identify and track relevant community metrics
• Knowledge of metrics, social listening tools and digital reports
• Experience with digital and in-person event planning a plus
• Experience in digital communications/community building in tech industry
• Experience in developing or implementing community manager strategies