Technical Consultant

in Tunisia.

Candidate should have minimum 4 years of experience in application support preferably in banking solutions.

Duties & Responsibilities :

· Responsible for maintenance & Support of core banking solution at customer’s sites.
· Functional and Technical Analysis of our Proprietary Software’s specific features.
· Technical Analysis of the performance problems in core banking solution/ RDBMS in improving performance of the system.

· Provide training to our customers on the core banking solution.
· Fix the issues reported by client in their day-to-day operations.
· Work along with client closely, to monitor and troubleshoot any inconsistencies getting reported on core banking solution on daily basis.
· Conducts preliminary trouble shooting on the technical issues reported by the client.
· Coordinates with the Product Engineering team in order to gather all the needed script for technical issues, tests them for validity purpose, delivers the needed part to the customer and assists the client in answering any issues.
· Assist Business Consultants in defining the technical requirements of the clients and preparin Onsite testing of Software patches/ enhancements/modifications.
· Develops medium and low complex advices, reports, and dynamic files.
· Works with Senior Business Consultants/ Technical Consultants and clients to help refine, prioritize and schedule all the technical assistant requests (TAR).
· Assists the client in preparing/reviewing the client work procedures.

Required Skills & Qualifications :

· Minimum of Bachelors degree in Computer Science is required.
· Good Knowledge in PLSQL & Oracle Procedure writing is must.
· Knowledge in JAVA is a plus.
· Minimum 4 years of experience in the fields of software development and RDBMS skills.
· Experience in providing support for banking solutions is a plus.
· Should have good verbal and written communication in English & Arabic. French speaking candidates are preferred.