Senior Key Account Manager

– North Africa

ABOUT US

• WHAT WE DO | Mondia Pay is a rapidly growing FinTech company, disrupting the payment business across 60+ countries globally, with a strong focus on Africa & emerging markets. Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways.
• WHY WE’RE DIFFERENT | What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.
• WHERE YOU FIT IN | We aim to build an inspiring organisation with an engaged and high-performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!

ABOUT THE ROLE

We are looking for a dynamic and driven Senior Key Account Manager to grow the business in North Africa. The purpose of this role is to build and develop new growth opportunities, ensuring profitability and a consistent focus on quality service. The Senior Key Account Manager will have the opportunity to make a tremendous impact on the overall trajectory of our business in this region.

You will be responsible for:

• Owning the revenue/profitability targets, and results reporting/forecasting on a regular basis (weekly, monthly and quarterly)
• Owning the markets growth strategy and leading its implementation through visionary leadership
• Driving customer excellence through effective business relationship management
• Designing and implementing a product-centric, local, business development strategy in line with the overall Mondia pay strategy, ensuring delivery is as per global mission
• Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer related queries, ensuring targets are achieved
• Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realisation
• Continually assess the market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions
• Owning the relationship with merchants and mobile operators, growing existent business and continuously looking for new opportunities to increase revenue
• Collaborate with internal teams (Marketing, Product, Content, Finance) to design and implement differentiated and profitable solutions

ABOUT YOU

The ideal candidate will be a strategist and a leader able to steer the business in the most profitable direction while implementing its long-term business goals. You will be insanely focused on data and highly analytical. You will need to have exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. Candidates are preferable to have payments/fintech experience.

Other qualifications include:

• Proven Leadership experience within a dynamic organisation
• 5+ years of Account Management/Commercial experience
• Educated to Degree level or similar in Business, Finance or Economics is preferred
• Demonstrable experience developing strategic business plans, that when implemented drive change
• Strong understanding of corporate finance and measures of performance
• Excellent communication and interpersonal skills
• Be of Tunisian nationality
• Must not be in a situation that contradicts the conditions for the exercise of a commercial profession in accordance with the legislation in force
• Must personally and permanently assume responsibility for the operation
• Have no criminal record
• Fluent in French & English is essential and the local language is a distinct advantage

#job #boards #job #recruitment #job #hiring #job #websites #job #search #engines