Jumia // Recrute [offre d’emploi n°3 – Août ] CDD
CRM Agent-Jumia (Full Time)
Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
Founded in 2012, Jumia’s mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience through a wide range of products categories including mobiles & tablets, computers, electronics, home & living, fashion, sports, health & beauty, grocery and others.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.
We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.
Main Responsabilities:
- Ensure the perfect execution of the weekly promotional plan in compliance with existing processes
- Work closely with the local teams to ensure that customer communication strategy meets requirements
- Monitor and report the channel performance to Head of CRM
- Ensure the good implementation of CRM projects defined by CRM Manager
- Put in place efficient processes to maximize ROI
- Co Lead A/B teasing
- Improve and optimize cross-channel communication
Profile Required:
- Degree in Business, Marketing or related field
- Excellent communication skills both verbal and wirtten in French and English
- 1 year’ experience with a solid foundation in Digital or CRM
- Advanced level of computer literacy in Microsoft packages, HTML & SQL
- Fast learner, accurate, systematic and methodical
- Ability to organize and prioritize tasks
- Self-motivated and driven
We Offer:
- A unique education in launching and scaling new internet concepts
- Become part of highly professional and dynamic team working around the world
- An attractive salary package
- An unparalledled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures