Solution Engineer

Infovista is the leading provider of cost-effective network performance orchestration solutions for a better connected and collaborative world. Our award-winning solutions empower communications service providers and large enterprises to ensure a high-quality user experience by achieving optimal network performance and guaranteeing business-critical application performance.

Infovista’s expertise and innovations provide a new level of actionable network, application and customer intelligence, visibility and control across all services, all technologies, and all domains of both the fixed and mobile networks. Using our solutions, eighty percent of the world’s largest service providers and leading global enterprises deliver high-performing and differentiated services, plan and optimize networks to match application and service demands and streamline network operations while keeping total cost of ownership as low as possible. For more information, please visit www.infovista.com

Role & Responsibilities

• Technical pre-sale’s role responsible for supporting the sales function in a client-facing role by understanding customer objectives and translating them into solutions comprising Infovista’s proven, award winning products & solutions
• Prepare and assist sales managers in customer meetings with technical expertise, presentations, product demos and trials
• Answer technical parts of customer RFQs and RFPs
• Understand business value and build ROI analysis as appropriate.
• Recommend and tailor technical argumentation and technical pre-sales activities to advance sales opportunities
• Prepare unique configurations and solution descriptions for products/solutions in sales quotes to customers
• Where required plan, prepare and validate new configurations and solutions for or with customer
• Improve the flow of information from the market to the product development units, liaise with staff from marketing and R&D.
• Participate in workshops with product specialist and act as a technical expert regarding questions about future technical requirements on the product from the market.
• Assist in definition, management and delivery of Network Planning, Optimization and Testing services
• Organize and conduct product trials together with customers on site
• Lead technical customer workshops; Conduct customer product training and workshops on request
• On needed basis conduct Post- sales activities potentially including on and off-site implementation, training and mentoring
• Support sales team in general in matters concerning products and their technical capabilities
• Feedback technical market requirements to product management
• Report progress within the assigned areas

Skills & Experience

• 10+ years’ experience in mobile telecommunications, with a minimum 5 years’ hands-on experience in RF network planning
• Solid background from RF engineering and Radio network planning (Propagation Model Tuning, Coverage simulations, PCI Planning, Antenna configuration…etc.)
• Familiar with the operation of radio planning tools like Atoll, Asset and Planet
• Proven experience with end to end network planning project (project creation, nominal planning, link budget calculation, capacity planning…etc.)
• Experience with Planet is a plus
• Excellent knowledge in mobile communication standards & radio access technology (LTE, WCDMA, GSM, CDMA) – 5G a plus
• Good network within the telecom community
• Good knowledge about competitor offerings and their unique technical features
• Excellent interpersonal skills and presentation skills
• Very good reporting and problem-solving skills
• Perseverance in achieving the team’s goals; Result oriented; attention to detail
• Ability to travel regularly throughout the region to provide on-site technical support and training
• Prior experience in a similar role and a correspondingly strong professional network among Mobile Network Operators in region