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Huawei Technologies Tunis is hiring.

The job responsibilities include:

+ Handle customer service requests for our GSM-R , CDMA , eLTE Trunking and Broadband Services and BSC 6000 , BSC6680 eNodeB and BTS 3900.
+ Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to
next technical level support.
+ Troubleshoot hardware or software for eLTE, CDMA and GSM-R , identify root cause and provide
an effective solution within contractual SLA time.
+ Perform network upgrades updates in accordance with the Change Management process.
+ Provide detailed information on how to set up, configure or upgrade IP products and their features.
+ Use trouble ticketing system for tracking customer interactions and fault analysis.
+ Identify customers concerns and critical problems based on customer interaction.
+ Work On call duties.

Basic requirements

– Fresh or Experienced engineer
– Good written and spoken communication skills in English.
– Knowledge in 3G, 4G and networking

PS: the Job is based in Tunisia and for Huawei Tunisia and not international

If you are looking for a job or looking for new opportunities,

If you are interested to be our Wireless CSE Tunis based, please apply by sending your English CV to:

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