À propos de l’offre d’emploi

Grand Circle Corporation or Overseas Adventure Travel is in business to change the lives of our travelers, employees and communities in which we work and travel.

As the largest US direct marketer of international travel, adventure and discovery for North Americans aged 50-plus, we continue to expand our market in Europe and seeking for the right candidate for the following position.

Operations Manager,

Tunis, Tunisia

Responsibilities:

• • Managing our day-to-day operations to achieve quality goals and accuracy for products.
• • Support Hiring/Training/Scheduling/Coaching/Managing Trip Leaders/PDS performance management to meet company’s guidelines to achieve excellence goals
• • Create a strong high performing trip leaders team that exemplify the company’s culture and values and team spirit
• • Ability to drive performance at fast pace environment and work under pressure
• • Effectively participating with travelers on sites to support trip leaders/PDs and obtain live feedback from passengers
• • Create strong relationship with primary and secondary vendors and support with buying goals
• • 24/7 Emergency support and driving resolutions of operations/customer issues.

The selected candidate should possess:

• • Proven and effective travel industry and staff management experience (Minimum 5 years)
• • Minimum bachelor degree educational background
• • Excellent interpersonal / communication and problem solving skills
• • Proven vendor relations and negotiation skill is a plus.
• • Fluency in written & spoken English
• • Proficient in Microsoft Word / Excel
• • Ability to implement US Global Corporate Company of performance driven strategy on product quality, operation initiatives and cost management
• • Be able to spend 50% of the time on the road to support The Product, Trip Leaders/Tour Guides and program management

Please submit your application in English to: Chaker Abichou

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