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Account Manager – Business Print

Based in Tunis, Tunisia

As Epson do not currently have a registered business entity in Tunisia, this person will be hired under the payroll of a key Epson partner.

Epson is a global imaging and innovation leader that operates at the cutting edge of technology development. We are dedicated to exceeding the vision of customers worldwide through the creation of ground-breaking, high-precision and energy-saving technologies. From printers and 3LCD projectors, to wearable GPS/activity monitors and augmented reality smart glasses, Epson offers an extensive array of award-winning products to customers across the world.

Reporting into the Sales Manager, the Account Manager will develop and implement the business sales plan for designated customers/partners to generate business growth and maximise sales of Epson’s business printing.

The successful candidate will be a self-starter with proven relationship building & influencing skills at all levels internally & externally.

Key Responsibilities:

Sales:

• Promote the Epson Business Print, Scan & Business Video Projectors range to increase Epson sales growth into specific reseller and end user markets
• Set and achieve quarterly targets for aligned accounts and defined product range
• Develop and execute a sales plan for optimal customer portfolio management
• Create and implement account plans with aligned channel partners in order to identify and qualify new opportunities for growth
• Collect sales out data from channel partners in order to identify key target end users for Epson sales activity
• Develop and maintain an opportunity pipeline for key end user business

Channel Marketing:

• Agree and review quarterly business/marketing plans while identifying new marketing opportunities
• Identify, manage and execute promotional campaigns within specified accounts appropriate to customer and Epson business needs
• Track ROI of promotional campaign runs in conjunction with the partner
• Ensure optimal implementation of generic Epson marketing campaigns within aligned accounts

Communication and Reporting:

• Follow and monitor the forecasting process for the assigned market and provide the utmost accuracy
• Collate competitive marketplace information. Provide structured feedback and input to promotional activities with this knowledge
• Manage the development and implementation of the CRM initiative, as required
• Maintain the Epson Partner Programme. Review qualification criteria with partners and ensure criteria are met. Meet targets on number of signed partners
• Present regular reports as detailed in KPIs. Reports will include but not be limited to portfolio reports, opportunity reports and Sales MDF ROI reports
• Identify relevant customer case studies for onward use internally within Epson and/or external use
• Co-ordinate assistance from other support departments to provide resource, as required for the specified accounts
• Work effectively with the Sales manager to optimise Epson’s sales
• Liaise with European team on management of any pan EMEAR opportunities or target accounts

Key Skills and experience:

• The successful candidate will be fluent in Arabic, French & Good level in English
• This individual will have a proven track record of achieving and/or overachieving sales targets & strong business development skills
• Excellent relationship builder with a strong network within the local channel (distribution and resellers) and/or with local large accounts (government, banks etc)
• Proven track record of growing pipeline, winning large deals within business print
• Proven track record in driving sales results & demonstrating customer portfolio growth
• Experience of working for a major vendor in business print
• Knowledge of the local and international business environment and commercial environment and a track record of delivering successful commercial outcomes in a highly competitive environment
• A track record of strong collaborative project management of multi-faceted, high-profile projects involving a variety of different partners
• Understanding of how to work through special bid and pricing requests
• Strong communicator, with excellent presentation and influencing / negotiating skills for both, internal and external audiences
• Print industry preferred

Applications are welcomed from candidates in the following job roles: large account manager, Channel manager working either for a vendor or for a distributor

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