Application Support Specialist for Finance Department

Job Description

Responsibilities will include, but will not be limited to:

> IT tools administration responsibilities

• Administrating Finance Business Unit tools (Netsuite, PBCS, Yooz, etc.) and the interfaces between them, as well as other finance tools and information systems (Paypal, Stripe,etc.)
• Responding to requests and incidents related to administrated tools
• Providing root cause analysis and resolutions to end user issues
• Collaborating with team leaders to review service delivery metrics

> IT development responsibilities

• Reviewing current systems; providing ideas for system improvements
• Producing detailed specifications and writing program codes
• Testing the product in controlled, real situations before going live
• Preparing training manuals for users
• Maintaining the systems

> Project Management responsibilities

• Writing / co-writing and maintaining operational process documentation and guidelines
• Assisting in the implementation of new processes, procedures, and tools while in parallel working to enhance existing tool sets
• Developing, reviewing, and maintaining project documentation, standard procedures, process flows, roadmaps, and schedules
• Ensuring quality assurance of project deliverables
• Identifying and managing project issues and risks throughout the life of the project, developing action and contingency plans
• Communicating project status and managing expectations with project stakeholders on an on-going basis

Qualifications

• Skills in JavaScript and VBA (HTML and CSS will be a plus)
• Knowledge of Cloud base ERP e.g. Netsuite
• Ability to plan, organize and prioritize work
• Strong communication skills; ability to effectively interact with different stakeholders
• Strong presentation skills
• Being solution oriented
• Striving for continuous skills development
• Confidence and ability to work in an autonomous way
• Fluency in English
• Previous experience in project management and professional background in finance/accounting would be a plus.

Additional Information

• Beginning: ASAP
• Full time position
• Location: Centre Cleopatre, Tunisia

In Return For Your Expertise And Energy, We Offer

• Challenge, opportunities to exchange skills within multinational team
• Ability to work in an autonomous way and in an environment where your ideas are valued
• Training
• Health care
• Multisport card
• Life insurance
• French and Polish classes
• Flexi-time and home-office
• Competitive salary aligned with experience
• Casual and very friendly environment