Chick’n Chips / is hiring CDD
Restaurant Director of Operations
We are seeking a highly skilled and experienced Director of Operations to oversee and manage our company’s operations.
The Director of Operations will be responsible for strategic planning, business development, and ensuring the efficient and effective operation within the organization.
This is a senior leadership position that requires strong leadership skills, the ability to manage multiple projects, and a proven track record in operations management.
Key Responsibilities includes (but not limited to):
- Develop and implement strategic operating plans that supports the organization’s vision, mission and key strategic initiatives
- Make data-driven decisions to grow revenue and improve restaurant profitability
- Manage and oversee all operational activities, including production, logistics, quality control, and customer service
- Design, monitor and improve front and back of house business practices through analysis and collaboration to meet or exceed financial and operational performance targets as well as ensure guest satisfaction
- Collaborate with executive leadership to initiate and drive both sales growth and operational efficiencies resulting in improved restaurant profitability
- Ensure strict compliance with all applicable laws, codes, standards, guest requirements and industry best practices with particular emphasis on creating a safe environment for both team employees and guests
- Develop, lead, and motivate staff and restaurant Managers in the planning, development and implementation of operational improvement practices and policies
- Manage inventory control programs and assure location and count accuracy meets corporate requirements
- Promote the company culture and values to create career opportunities and world class teams
- Provide leadership that is goal-driven, focused on developing the team’s capabilities and modeling how to work collaboratively to deliver powerful results
- Be up to date with food and beverage trends and implement best practices
Knowledge, Skills, & Requirement:
- B.S. degree or equivalent
- A minimum of 5 years of proven full-service restaurant operational experience in a senior leadership role
- Demonstrated success in business development and driving revenue growth
- Skilled in organizational development, personnel management, budget and resource development and strategic planning
- Excellent people skills, with an ability to partner with a dynamic leadership team.
- Strong collaboration and communication skills; strategic thinking; results driven; business acumen; and financial management
- Proven leadership abilities, including ability to think strategically, develop operational strategies and determine long-term impact of decisions on the business
- Ability to build culture of accountability and results while balancing team member needs
- Strong ability to assess talent and build effective teams
- Proficient in process improvement methodologies
If you are a seasoned hospitality professional with a passion for excellence and a track record of success in managing upscale dining establishments, we encourage you to apply for this exciting opportunity and Join our team
