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Customer Service Representative

À propos de l’offre d’emploi

• In order to strengthen our Team, we are looking for a Customer Service Representative.
• The job requires a good level of English and French (writing and speaking).
• The project we are working on is a 24/7 project, candidates must be flexible and available to adapt to turning shifts (morning-afternoon-night).
• We are seeking for candidates with excellent interpersonal skills, willing to learn, improve themselves and work both as a part of the team and as an individual.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer’s needs
• Data entry in various platforms
• Finally, a flexible schedule is key – we have to be able to serve customers when they need us (during the day, evening, or weekends) – That’s what customer service is about!

Qualifications

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Good Level of English and French (Writing and speaking)

Apply at