As Organisation officer/Business Process Management Performs, you will assist the Head of Organization in all aspects of policies and procedures development and administration including development of new procedures, process re-engineering as well as policies and procedures updates, to ensure that the bank has a complete set of current, relevant, useful and consistent polices, standards and procedures, which meet regulatory requirements and are aligned with the strategy, mission and values of Bank ABC Tunisia and ABC Group.
Knowledge
Good understanding of Banking segments, products, services, operations, and technology gained from hands on experience in operational and change related roles.
Familiarity with and exposure to continuous improvement Methodologies
Good knowledge of Microsoft Office Software including Visio
Education / Certifications
Finance, banking, accounting, business or risk management degree or qualification.
Experience
Personal Attributes
Ability to influence change and instigate process improvement.
Good organizational skills and ability to work proactively.
Strong communication skills both verbal and written in English and French.
Ability to speak in public confidently.
Strong interpersonal skills to ensure effective interactions with all levels in the business.
Ability to manage conflict and work under pressure.
Strong judgment and decision making skills.
Excellent attention to detail and analytical skills.
Strong time management and results orientation.
Flexible and positive approach to work, ‘can do’ attitude.