Admissions Counselor

À propos de l’offre d’emploi

Nefel Education is focused on bringing to Africa the world’s leading educational training programs demonstrating high employability for their students, at an affordable cost. And thus, help create home-grown talent that can meet the needs and grow the potential of the local and international evolving technology sector.

Coding Dojo is a global education technology company that offers a three-full-stack computer programming Bootcamp, as well as courses on Data Science and other emerging technologies, powered by Nefel Education in the African continent. The innovative curriculum and Learning Management System are designed to train students to become self-sufficient developers, regardless of their technical background. We also make it a mission to support underserved communities and increase diversity in the tech industry.

This position is a rare opportunity to join a rapidly growing company and make a positive impact in many people’s lives. At Nefel Education, we pride ourselves on possessing a culture of execution that caters to wave makers rather than wave riders. If you’re interested in joining a diverse and dynamic team who values speed, continuous improvement, measurement, focus, accountability, and always attacking the gap, you’ll feel right at home at Nefel Education.

Our admissions recruiters are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. You will conduct prospective student interviews with students who set appointments and inquire through digital platforms, as well as in person. To qualify them for our program and then progress them through the enrollment process.

This sales role requires you to be driven, self-motivated and empathetic and have demonstrated success in meeting expectations/deadlines, providing excellent service, and multitasking.

Duties

• Source, Screen, interview, evaluate and enroll each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments.
• Assisting new admissions students with the completion of the steps necessary for them to move from inquiry to acceptance.
• Advise and counsel the students through the Admissions process and facilitate the collection of all required Admissions documents relevant to the first term start.
• Live in HubSpot/LetsRock daily to manage your student pipelines, take notes, book appointments, email/text prospective students, and more.
• Exhaust all your inbound pipeline inquiries and historical lead lists to find/revive prospects and interest.
• Implementing daily and weekly feedback from the Management team on areas to improve.
• Achieving and maintaining weekly and monthly goals.
• Stay informed on the latest tech hiring trends and the hottest software development trends in the space.
• Work with cross-functional team and department in providing insight and feedback to improve curriculum, and student experience as necessary.
• Perform related duties as required.

The role might be right for you if you have:

• Strong recruitment, sales, and customer service skills combined with a strong work ethic and a goal-oriented, self-motivated approach toward achieving consistent results.
• Outstanding time management skills. In this role, you’ll be multitasking, so you’ll need to show that not only have you honed your time management skills, but you also know how to prioritize competing priorities.
• Clear communication skills. You can explain just about anything to anyone and you’re comfortable communicating on the phone and in writing. You’ll also need to have well-developed listening skills, great follow-up skills, and be comfortable helping prospective students work through concerns or roadblocks.
• Self-motivation and drive to succeed. You’re going to take ownership of the time you spend with Nefel Education students and truly make a difference by guiding students to help them achieve their goals.
• High emotional intelligence. In this role, you’ll be coaching a diverse range of Nefel Education students, each with unique circumstances. Ability to demonstrate empathy is key to success in this role.
• Computer literacy. We rely on a number of digital tools to help you execute your work and keep you accountable.

Requirements

• · 2 years minimum in an inside sales role, business development role for selling technical products, technical recruiting, and/or education recruitment role
• 1 year minimum CRM and lead base management skills preferably with HubSpot
• Must be available for a full-time position to perform all job duties
• High school diploma required
• Compensation: This position is base pay + commission so we are looking for people who are competitive, have a passion for helping students, and appreciate being rewarded for their effort. If you are someone that always works harder than the people around you and finally wants to be compensated for that effort, we want to work with you!

KPIs:

• Number of prospects that completed their application per month
• Number of Q&A sessions per month
• Number of applicants that scheduled interviews per month
• Number of follow-up calls (to give feedback of the admission interview) per month
• Number of enrolments in Month / Quarter / Year
• Conversion rate / Retention rate
• Timely responses to inquiries
• Quality of communication and accuracy of information provided to Applicants
• Proactive search for new ways of assessing applicants
• Applicant satisfaction with support and counseling provided
• Quick Interviewing/ Admissions process (in accordance with agreed timeframes)