IELTS Assistant

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world.

We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Role Purpose

British Council Tunis is recruiting an exams services Assistant to carry out a range of both paper based(PB) and computer delivered (CD) IELTS, Cambridge, Aptis, Professional and University administrative tasks to ensure that Exams are administered to the required operational and security standards as described in the administration manuals and the British Council Quality and Compliance Assessment System as well as enhancing the quality of customer service and delivery.

Main AccountabilitiesComputer Based Testing

• Support and agree strategies to enable delivery of increasing range of IELTS tests whether on computer.
• Ensure appropriate coverage and set-up of computer-based testing venues for running of IELTS
• Ensure computer-based testing venues are set up with appropriate kit installed, software installed to schedule.
• Provide hands-on, first line IT support before and during the CBT session. This includes support for the server and computers used for examination delivery, local area network and communication links.
• Liaise with internal and external staff in troubleshooting and resolving problems.
• Provide technical support to Aptis external centers.
• Work on the pre-test, exam day and post-test admin tasks.
• Ensure all duties are delivered in line with the British Council’s policies on Child Protection, Equality, Diversity and Inclusion, and these are taken into account when planning and delivering activity.

Examinations Administration (Pen and Paper)

• Ensure that all security and QCA standards for maintaining all examinations confidential material are followed
• Carry out examinations administration using web-based administration and management systems.
• Maintain the efficiency of examinations day delivery as per the board requirements. Ensure candidate registration, data entry and reconciliation are completed accurately and efficiently
• Liaise with candidates, registration partners and associates on all matters related to examinations delivery.

Finance

• Support and cover for the exams admin officer during her leave
• Work on Finance tasks as requested especially during the month end.
• The tasks include but are not limited to:
• Month-end preparation and reconciliation of bank statements and income
• Maintain cash controls and reconcile the general ledger, including preparation of journal summarie
• Dealing with financial reports, ensuring that transactions are correctly recorded into SAP
• Processing deferrals, accruals and correction journals
• Reconciling exams income and dealing with the bank reports
• Processing vendors and partners payments
• Dealing with all the mentioned tasks while keeping to the standards and deadlines.

About You (essential Requirements For The Role)

• Fluent reading and writing in English, Arabic and French
• Work experience in a similar role.
• Experience of working in a multi-cultural organisation in an international context
• Strong organisational skills with the ability to prioritise tasks and meet deadlines

Desirable requirements for the role

• University degree or relevant experience
• One year experience in a similar role. Proven track record in general office administration
• Experience of working in public, not-for-profit and private sector organisations
• Experience of working in a matrix management structure

Further Information

• Role: IELTS Assistant (33075)
• Number of positions: 1
• Pay Band: 3 J
• Location: Tunisia
• Contract type: Fixed Term Contract-Local 3 years
• Closing date: 14th September 2022 (23:59 Gulf Standard Time)
• Salary: 1,338.000
• Other: This role is open to candidates who have right to work and based in Tunisia.
• Please note that all applications should be submitted only in English.
• It is advisable to apply in advance to avoid any technical issues at the last moment

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children

If you have any problems with your application please email