Quality Manager

Currently recruiting for a Quality Manager who will be responsible for development, implementation, maintenance, and effectiveness monitoring of the Quality Management System of the Tijuana site in accordance with the applicable standards, both internal and those established by customers and / or applicable regulations.

The Quality Manager is also responsible for leading and directing process improvement initiatives, facilitating, and leading team efforts to establish and monitor customer-supplier relationships, support strategic planning initiatives and their implementation, and develop measurement systems to determine organizational improvement.

Likewise, the Quality Manager should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine / evaluate risks, and employ knowledge management tools and techniques to solve organizational challenges.

Duties & Responsibilities

• Establishes, communicates, and serves as a model for the application of the Quality Policy within the organization.
• Measures and ensures compliance with Quality Objectives (e.g., Quality Costs, Customer Satisfaction, etc.) as well as the effectiveness of the associated corrective measures.
• Leads Quality Programs in areas interfacing with design activities:
• Quality assurance for the introduction and transfer of new products and/or processes.
• Quality assurance activities required during the implementation of changes to products or processes, both temporary and permanent
• Leads Quality Programs for supplier-related processes: Administration of Inspection Plans, Inspection and testing of supplied products, processes, and services, Maintenance of inspection and testing records of products supplied by suppliers, Management of reduced inspection programs (e.g., DTS – dock-to-stock, skip lot, sampling plans)
• NCR (non-conforming reports) process management, including identification, segregation, evaluation, dispositional and immediate actions, including coordination of the RTV (return to vendor) applied to the supplied non-conforming product
• Contribute to the review and approval of requests for change / deviations coming from suppliers
• Leads continuous improvement programs (e.g., IMPACTS, VAVE, Lean, Six Sigma),
• Coordinates the investigation of complaints originated by customers and defines relevant causes and actions.
• Ensures compliance with regulatory product requirements such as restricted materials (e.g., RoHS, ReaCH)

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual

• University degree in Engineering or at least 10 years of demonstrated equivalent experience in related disciplines
• Experience in manufacturing environments, preferably in Aerospace, Automotive or Medical industries
• Proven experience in Continuous Improvement activities (e.g., Lean, Six Sigma, PDCA, RCA, 8D)
• Experience in Quantitative Methods and Tools (e.g., SPC, Process Capacity, Statistical Inference, Experience Design)
• Experience in Product and Process Design (e.g., APQP, PPAP, CTQ, Technical Drawings and Specifications, Verification / Validation, Reliability)
• Experience in Product and Process Control (e.g., Traceability, MRB, sampling, measurement equipment, MSA, metrology, NDT)
• Experience in Quality Management Systems (e.g., AS9100, IATF16949, ISO13485, ISO9001)
• Risk Management Experience in industrial environments (e.g., SWAT, FMEA, FRACAS)
• Experience in industrial application programs (e.g., ERP, PDM, CRM, EQMS, MiniTab)
• Experience en GD&T (geometrical dimensioning and tolerance)
• Effective communication (oral and written), both in English and Spanish

About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers’ evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 23,000 colleagues, based in 55 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170 year history of innovation, and five global divisions, all experts in their field.

About Smiths Interconnect

Smiths Interconnect is a leading provider of technically differentiated electronic components, subsystems, microwave and radio frequency products that ensure high speed, secure connectivity of critical applications in the defence, aerospace, communications and industrial markets. Our microwave technology is used in radar, communication and surveillance systems that are mission-critical and operate in extreme environments in aerospace and defence. Our microwave components and connectors ensure optimal performance, durability and safety of space satellites. Our semi-conductor test products are used to test highly sophisticated semi-conductors and electronic circuits in communication systems, gaming products and computing devices. Our in-flight antenna systems give passengers internet connectivity gate-to-gate on planes around the world. Our connector and cable solutions ensure reliability of critical medical equipment, and safe operation of trains and transport systems.One of five divisions of Smiths Group, Smiths Interconnect employs over 2000 people. We have a global presence selling our products in over 50 countries with manufacturing facilities in nine countries and offices across North America, Europe and Asia.