Associate I – Business Operations

Job Description

As an Associate I – Business Operations you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.

What will you do?

• On behalf of airlines, you will participate in air ticket audit and provide the results of your analysis
• Knows fundamental concepts, practices and procedures of field of specialization.
• Develops competence by performing structured work assignments.
• Has conceptual knowledge gained though work experience and/or relevant degree.
• The role involves regular exchange of information and handling situation tactfully.
• Is required to perform assigned tasks, within established procedures and under supervision.
• The role requires the understanding of how the assigned duties relate with the others in the team/ area, and how the team integrates with others in accomplishing the work of the area/organization sub-function.

What do you need to know?

• Experience in airline ticketing
• Computer skills, including Microsoft Office
• Familiar with Amadeus GDS
• Keen eye for detail
• Good Level in English
• Good Level in Spanish would be a plus
• Commitment to exceptional customer care and service

What do we offer?

• Training Courses and Workshops
• Excellent, dynamic and multicultural environment