Senior Microsoft SharePoint and Systems Administrator (L2 Support)

Who We Are:

Yuvo is a group of innovative people, excessively focused on accelerating technology deployment. We live by our Core Values of Furtherance, Audacity and Resilience. Our most important asset is our employees which is why we focus on providing a progressive, vibrant and empowering culture.

Why Yuvo:

This is a great opportunity to be part of a company with record growth. Novelus employees enjoy a comprehensive set of benefits, including but not limited to:

• • Friendly and collaborative work environment
  • Personal and professional growth opportunities
  • Exposure to dynamic projects and the latest technologies

Who We’re Looking For:

We are hiring for a Senior SharePoint and Systems Administrator who has a deep understanding and hands-on technical experience of Microsoft products environment to maintains daily operation tasks and serve one of leading telecommunication company in Saudi Arabia based.

What you’ll do:

General Mission

• Acting as a second level support to perform, and maintenance client’s infrastructure
• Provide day-to-day support and carry out incidents to meet the prescribed SLA.
• Proactively detect problems and conduct diagnostics to deliver quality service
• Ability to perform root cause analysis and develop corrective action plans.
• Proven ability to manage and prioritize multiple tasks
• Ability to assess security risks, and implement solutions by adhering to security standards.
• Continuously identify and document lessons learn, preventive actions, and operational knowledge for improved services.
• Participation in the 24×7 on-call role to maintenance activities after business hours or during weekends when it needed.

Core Mission of Microsoft SQL DB

• Installing the SharePoint platform nodes.
• Configuring the SharePoint systems to specified requirements.
• Performing maintenance of the SharePoint platform, servers, and intranet.
• Troubleshooting and resolving SharePoint issues or malfunctions
• Maintaining and updating SharePoint applications.
• Deploying and troubleshooting customer deploy solution.
• Monitoring, fixing connectivity between SharePoint and Workflow | Office Online server.
• Create and Manage Site Collections and sub sites in SharePoint as per service requests
• Performing data retrieval and backup procedures to prevent data loss.
• Ensuring sufficient storage space by performing clean-ups and archiving data.
• Reviewing usage and activity reports and making adjustments to ensure optimized user experiences.
• Keeping up to updates and patches related to SharePoint and performing necessary upgrades as per Microsoft recommendations.
• Provide technical and analytical guidance, developing and defining business and technical requirements and solution designs as part of defined projects

Other Mission

• L2 support for windows OS daily issues
• Take part in vulnerability assessment over production servers, and apply security hot fixes.
• Administrating Antivirus and encryption systems.
• Use and customize GPO to apply standard organization policies, and control right users access.
• Set up quotas on file servers for limiting disk space usage of user accounts.
• Maintains and manage DNS / DHCP/NTP/File Servers
• Maintains and manage PKI and Third-Part CA
• Have attention to system resources (CPU | Memory | IO, Disk Usage), and maintain related logs.
• Management of Active Directory daily tasks
• Exchange server on premises management
• MS SharePoint administration
• Endpoint Configuration Manager (SCCM) administration tasks
• Office365 management knowledge

What You’ll Need:

• Bachelor’s degree in computer science, Software Engineering, or Information Technology from an accredited institution.
• Min 4-6 years relevant in a similar technical role.
• Strong experience and excellent administration skills in maintains Microsoft SharePoint servers
• Good skills for administrating Microsoft Windows Server OS and other Microsoft products such AD, and ADFS, Exchange Server, SharePoint, File Server, SCCM, WSUS, Proxy Servers.
• Solid knowledge of protocols such as DNS, DHCP, NTP, IIS, SMTP and SNMP, UDP, TCP/IP.
• Good to have knowledges about maintenance Cisco ESA, Cisco AMP, and Symantec AV products.
• Skills with Microsoft O365 suite.
• Familiar with operational processes: OS level and firmware patching /Upgrade/ Server Hardening/ Clone/ Migrate/ High Availability (HA)/ Disaster Recovery (DR), Failover.
• Knowledge with creating and renewing SSL Certificates for IIS and Apache Web servers.
• Familiarity with Microsoft Teams and establish Live Events session.
• Strong attention to detail and outstanding analytical and problem-solving skills.
• Certified for SharePoint Administration.
• MCSE, MCSA, MCP, MCITP, etc is desirable.
• ITIL certification is plus.