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Head Of Offline Sales 

À propos de l’offre d’emploi

Who we are: Jumia Group

Jumia is the leading e-commerce player in Africa. Founded in 2012 in Nigeria, Jumia’s mission is to relentlessly build the most effortless and reliable online shopping environment providing consumers with the widest range of genuine products at low prices.

Jumia Group , did its IPO in April 2019. Jumia Group is Africa’s leading internet firm, with already over 3,000 employees in over 11 African countries and huge successes such as Jumia Mall, Jumia Food and Jumia Pay. It is led by top talented leaders offering a great mix of local and international talents.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia Group steps in.

We are currently looking for talented people to join our team and embark on an exciting journey in the core of business development and entrepreneurship

What Is Offline Sales

Offline sales is splitted into 3 main channels :

• JForce : a network of 150,000 sales consultants across 10 countries placing orders on Jumia on behalf of other people. On each order placed they earn a commission.
• Pick Up Stations: a network of physical locations where customers can come to inquire about Jumia, place an order and collect it. It is comparable to a franchised Jumia universe
• Brand to Stores: new business line to support brands reach retailers in a more efficient way than their current distribution model. Retailers are then able to directly replenish their stock on Jumia.

Head of Offline Sales leads this channels in his market.

Head Of Offline Sales

• Head of Offline Sales plays a key role in delivering exponential growth of the different channels through team management, agents network development and performance management.
• Secondly, he/she is in charge of developing strategic projects (brand to store, JPay).
• Finally to deliver a world class experience to its agents & agency network through communication and marketing plans.

Responsibilities

• Develop and implement business plan
• Spend time in the field with agents, agencies and stores to collect insights about Jumia & our model, then transform it into actionable levers.
• Develop a sustainable pyramid to maximize sales revenues, sales & business objectives
• Drive sales and customer acquisition through sales and marketing actions (i.e. door to door agency acquisition)
• Drive performance actions based on data insights and business analytics
• Optimize Offline Sales budget to deliver highest growth

• Reach sales, recruitment, engagement, activation targets
  • Deliver exceptional growth of agents database through optimization of current and innovative recruitment channels
  • Delivering engagement of agents database through 360° communication channels approach
  • Deliver strong activation rate of the database through training (face to face)
• Identify operational weaknesses and help improve or innovate new processes to your teams as efficient as possible

Expected Background And Technical Skills

A successful candidate will fulfill the following requirements:

• Leadership and management to lead the team above and beyond their capabilities and train them
• Strong interpersonal skills to motivate and convince internal and external stakeholders off Offline Sales vision
• Eager to spend time in the field with the team, agents, agencies and stores
• Organized and detail oriented
• Ability to work under pressure with tight deadlines, being agile
• Ability to work autonomously as well as in teams
• English & French speaking What we offer:
• A unique experience in an international, entrepreneurial, yet structured environment
• An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures
• The opportunity to be part of a team full of talented people with the best backgrounds.
• Weekly report on performance vs target and action taken during the week.
• Lead marketing team of c. 10 FTEs
• Bachelor’s or Master’s degree from top business schools and universities,
• 5+ years of professional experience in project management,company creation or FMCG distribution
• Proven track record of impact.
• Proficiency in MS Office and Exce