ADP, a Nasdaq listed company, 12,000 customers in France, a world leader and specialist in payroll services and outsourced management of HR processes, is looking for a Payroll Analyst team leader, and you propose to integrate a Customer Service team to use your payroll / declarative skills.
You will be responsible for producing monthly payrolls in compliance with the social legislation of one or more accounts, or a perimeter of a large account. You will need to ensure the quality of our services and control in the respect of the Customer / ADP processes defined contractually.

Your main missions will be:

• As a Manager of a Payroll Analysis and Development Team within DECIDIUM Customer Service (RE AP Payroll MA), your mission is:
• The management of the team’s employees in accordance with the procedures established by the Human Resources Department,
• Management of development projects in compliance with the budgetary framework,
• Respect for the Quality Assurance process,
• The satisfaction of internal and external customers,
• Work in coherence and synergy with the different teams of customer services.

General conditions of exercise of the job / profession:

• You work under the responsibility of an activity director.

Your activity includes the following tasks and responsibilities:

• Coach and animate the team,
• Enforce development standards: Global Security Organization security rules, testing and quality, documentation.
• Participate in the development of functional and technical specifications related to operations.
• Project management: encryption, planning, monitoring,
• Report the activity (load done, still to be done) and mention the difficulties by the clear and precise warning.
• Organize a service consistent with ADP’s contractual commitments and strive for continuous improvement in the satisfaction and service experience of its client portfolio.
• Respect the performance objectives expected on its perimeter.
• Guarantee the commitment, development and evolution of its employees.
• Integrate the continuous development of its leadership and its contribution to the company’s Leadership Team at the heart of its business.
• Qualifications required to succeed in the position:
• You are flexible and autonomous and communicate with the team, taking care to inform your peers of the impact your developments may have on the areas they can manage.
• You are organized and rigorous, have a spirit of synthesis, the sense of dialogue and consultation.
• You intervene in an international context in which the mastery of the English language is strongly desired.
• You are involved in your work and you have the sense of commitment and make every effort to respect quality and time.

Required Skills :

• Management aptitude
• Development Experience
• Knowledge of Payroll
• Knowledge of Payroll, GTA, GAP Station, BO Reporter models
• Functional knowledge of the offer
• Mastering the Siebel tool in collective organization
• Mastery of the tools of the Service Engineer (PPC, BIZ …)
• Transversal Mastery of IS
• Great sense of customer relationship
• Great sense of organization and priority management
• Marked openness to functional transversality (Payroll, GTA, Web, BO)
• The level of professionalisation:

Language :

• French Read, written, spoken fluently
• English Read, write, speak fluently

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: 

ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: 

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.