Shell // RECRUTE :: External Relations Adviser CDD

The ER team is accountable for the overall management of NTRs to ensure Shell’s brand and reputation are protected and enhanced. ER will ensure a holistic approach that includes brand/reputation management, media relations, issues and crisis management, corporate communications, social performance and investment, and stakeholder engagement. ER partners with the business to bring in the external insights and intelligence, to ensure informed decision making, and to position Shell in Tunisia strategically and properly.

Shell Tunisia Upstream partners with government, industry and organizations to share expertise, technical know-how and understanding of the energy system to help encourage robust dialogue leading to effective and efficient public policy outcomes.

Position dimension: Lead external and internal communications within the Shell Tunisia Upstream reporting to the ER / GR Manager.

Key Accountabilities
Deliver the internal and external communications to support the businesses, assets and projects in country;
Support in managing Shell’s brand and reputation in country; develop and execute a Country Brand & Reputation Plan that builds, maintains and manages a network of key external stakeholder relationships that includes media, academia, multilateral organizations, NGOs and community leaders in line with the Center of Excellence (CoE) standards and policies;
Ensure leverage of Shell Tunisia’s Social Investment initiative in internal communications and externally as well.;
Manage Internal Communications (IC) for the country, in line with guidance from IC Centre of Excellence (CoE).
Manage media relations for the country, in line with guidance from Media Centre of Excellence (CoE) and manage local disclosure process and consistency of message in Tunisia, in conjunction with Group Media, IR and Legal and according to global processes;
Alternate Role as Communications lead for Shell Companies in Tunisia’s crisis & issues management, helping to ensure a suitable crisis plan is maintained and updated, crisis team is trained and exercises held to ensure crisis preparedness and provide assurance on the crisis preparedness process;
Work closely with other functions, such as GR, HSSE, Social Performance, Operations, Commercial, HR etc. to identify and mitigate potential risks and issues that could potentially harm Shell’s reputation;

Special challenges:
Support existing as well as potential new business development opportunities to help advancing business agendas and obtain license to operate while protecting and profiling Shell’s reputation
Support the Country Chair in having effective internal communications – different formats – connecting various sites and offices where the company operates..